So Gmail Was Down. Get Over It.Google's e-mail service works 99.9 percent of time. Why do we freak out during the other 0.1 percent?

By Farhad ManjooPosted Thursday, Sept. 3, 2009, at 5:09 PM ET

Gmail went down on Tuesday afternoon for a little more than an hour and a half. Were you terribly put out? I was, at first. I check my e-mail about four times a minute, so any outage instills a sense of panic and isolation. I got over it, though. On Twitter, which was still working, I discovered that everyone else was having the same problem, so I decided to take a nap. When I woke up a half-hour or so later, Gmail was humming again. In a blog post, Ben Treynor, Google's reliability czar, explained that the problem was caused by a routine server upgrade that somehow went awry. Treynor added that his team was working on ways to prevent such a failure in the future and considers it "a Big Deal."

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I agree 100%

G-Mail is a gift, especially with their no-strings attached SMTP servers available for all of a person's email accounts.

Things happen. They are bound to happen.

Every day I benefit from Google's services and I have never paid them a dime. In fact, i have made a few dimes on Google.

We have such a sense of entitlement these days. Gratitude would be far more becoming of us.